No More Basic Ai Chatbots
Get customer Care that runs itself
Providius is an AI customer support platform that reads, understands, and recognizes customer messages across WhatsApp, web chat, and other channels automatically.
Questions unanswered
No response in 20+ mins
Response Incorrect
Low Confidence
High confidence reply
Verified
Auto-resolved
2 min ago
request handled
smooth escalation
Lead Bot
Online
Did not understand the question
Confidence: 23%
No reply sent
Order lookup timeout
Confidence: 41%
Could you please provide your order number?
Emma Wilson
WhatsApp · Customer since Jan 2026
Hi Emma! I'd be happy to help you track your order. Could you please provide your order number?
10:32 AM · AI · 92% confidence
Checking order status...
Thanks! I found your order #12847. It's currently in transit and expected to arrive tomorrow by 5 PM. Here's the tracking link: trk.io/12847
AI · 89% confidence
📎 Sources used
Seamlessly Integrates Across Stack
How our AI customer support works
From the moment a customer sends a message to when it's resolved, our AI understands the request, finds the right information from your knowledge base, responds instantly and follow up, so you don't have to.
A customer sends a message
From your website, WhatsApp, or any channel you connect.
Emma Wilson
2m agoWhere's my order? I ordered 3 days ago...
James Rodriguez
15m agoThanks! That solved my problem.
ResolvedOur AI understands and replies instantly
It uses your knowledge base and past conversations to give accurate answers.
Analyzing Document
We're extracting text and indexing keywords to make your document searchable.
It escalates when needed
If the AI is unsure, it passes the conversation to your team.
Automate customer Care without losing quality
AI trained on your business knowledge
Uses your documents, FAQs, and past conversations to give accurate, relevant responses every time.
Live Conversation
WhatsApp · Active now
Hi, where is my order?
2:34 PM
Checking order status...
Your order will arrive tomorrow. Here's your tracking link.
2:34 PM
Federico
Reply-To
Is this just another AI chatbot?
No.
Providius goes beyond basic Automated chatbots.
It understands context, uses your knowledge, and improves over time so conversations feel more natural and accurate.
Sent from my iPhone
